Airport Gate Scheduling for Passengers, Aircraft, and Operations,” in 10th USA/Europe Air Traffic Management Research and Development Seminar

Passengers ’ experience is becoming a key metric to evaluate the air transportation system’s performance. Efficient and robust tools to handle airport oper-ations are needed along with a better understand-ing of passengers ’ interests and concerns. Among various airport operations, this paper studies air-port gate scheduling for improved passengers ’ expe-rience. Three objectives accounting for passengers, aircraft, and operation are presented. Trade-offs be-tween these objectives are analyzed, and a balancing objective function is proposed. The results show that the balanced objective can improve the efficiency of traffic flow in passenger terminals and on ramps, as well as the robustness of gate operations.